Showing posts with label Camelids. Show all posts
Showing posts with label Camelids. Show all posts

Monday, November 22, 2010

Creating Loyal Customer Relationships with Tom Hudgin at GALA 2010

Tom Hudgin's presentation, Creating Loyal Customer Relationships - Alpacas and Llamas, could not come at a better time. According to the current issue of Camelid Quarterly's International Camelid Report, it is time for breeders to recognize the market shift--to fibers that mills want and the meat industry. The pet industry is waning because of economic decline, so breeders need to rethink their market. As Hudgin notes, your survival depends on repeat customers, so this presentation focuses on how to create customers and keep their loyalty.

If you have developed that reputation C. Robert Rice discussed in his presentation, Running Your Farm As A Business, then you are one of the fortunate breeders that has an established market with clients. Chances are you already engage in many of the suggestions Hudgin has to offer. Chief among them are attending public events that work to educate the public, thinking outside the box, and providing service after the sale.

In the spirit of sharing at this conference, Hudgin shared his resources, and they are practical, purposeful, and I think work, based on what I have observed with my breeder, Carol Reigh, to whom I am very loyal.

Tom Hudgin GALA 2010 Creating Loyal Customer Relationships

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Thursday, November 11, 2010

The Magic of Llamas: GALA 2010 Conference

A real llama conference
As The Magic of Llamas Conference setup began early this afternoon, Carol Reigh's llamas worked their magic with the Penn State Dairy Conference attendees who were leaving. I never saw more mobile phones whipped out and shooting stills and footage as we brought the llamas into the Hilton Inn to register for their conference. Perfectly behaved as all of Buck Hollow's llamas are (and llamas in general), Honest Abe and Lucille, therapy llamas, cast a magic spell.

There's still time to join us, and if you are a Temple Grandin fan, she is our Saturday keynote speakers. Tickets are still available at the conference. Check out the schedule.
The Magic of Llama GALA 2010
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Saturday, July 31, 2010

A Great Place to Begin

Missing her herd, SP's walk was a true mini today.
It's Day 2 of llama mini-walks. Meet SP, short for Stimulus Package. Are we allowed to have a favorite llamas, or do we love them for special things? I love SP so much; she runs to me in the pasture. She lets me handle with trust and devotion; she is the poster yearling for sweet and gentle. But, today she did not want to walk solo. With her herd in sight, and wending its way slowly to pastures, it was probably a bad call on timing. I'll have to adjust for her if we walk solo.

Good with the golf cart. But then, the see them every day.
What she is great about is different terrains, surfaces, and surroundings. Not a great photo (still learning to walk and be a shutterbug, while doing llama talk), but you can see SP is nonplussed about the golf cart. I would like to train, eventually, SP, Maria, and Etcetera for performance. Since I do not know how to do that, I am waiting for Tabbethia Hubbold's presentation at the GALA 2010 in November.

She sees her friends and isn't happy.
In the meantime, I am taking gentle walks with my llamas, showing them other parts of the farm as they walk over felled tree limbs of varying sizes, and trek on different surfaces. My goal is to expose them to different sensory experiences, even if they never step foot off the farm, however unlikely.

I am content with simple gains. Worse to rush into something without a trainer or training. Would only do more harm than good. If we can walk across our road to the pond side, we have 2 beautiful areas, gently sloped, with total shade and some cool from the water. A nice place to visit; a great place to begin.
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Friday, July 23, 2010

Weathering the Weather

Saturday promises to be another scorching day for the girls, hot at 93 degrees and humid. Add T-Storms to the mix. Not wonderful. This time, I'm ready. Michael and Harold worked their magic, finding 2 great solutions. They cleaned a mini-hillside pasture alongside the chute to the upper and lower pastures--this was Mickey's idea. This area is large enough for the 6 girls, but is more ideal at 3. After proofing the area, we opened the gate and Tess was the first one in. Cierra was last in and first out. As she ages, Cierra takes the safe, secure route; always the leader but loner, she remains in the barn at night. Remarkably, she is still, at 14, the alpha female. One of benefits of life on this mountain is the breeze; almost always there is one. So in this sheltered area, there is usually natural AC that can keep the girls cool while outdoors. Today will be the test case, and if pressed to guess, I think they'll pick the second innovation.

We added 2 AC window units, and in our trial run, within 35 minutes the temperature dropped 6 degrees. But that was on a cooler day, toward evening, as Michael duly noted. Problem is the barn is big, so how can we best deliver the AC to the girls. Here's the solution, and I think it's way cool. I'll let you know later how it worked.
  1. Each stall has a large fan.
  2. We added this HUGE fan on the outside of the stalls.
  3. We opened the stall doors. Using 1 of the 4 portable fence pieces purchased from Carol Reigh, the guys fastened 2 bungee cords on the left, middle, and right sides.
  4. The left and right side closures are tight; the middle is looser.
  5. To enter the stalls, I open the right side 2 bungee cords and move each of them to one of the stall bars. It's a tight squeeze but a safe way to enter.
  6. There is still enough tension that the girls can't escape, but to be on the safe side, 1 of the 2 right side bungee cords gets reattached to the stall door.
  7. Finally, to keep the cat out, or at least to discourage her, they used a safe wire on the bottom of the "gate," kept in place with a bottom 2 x 4 and secure quick ties.
The final ingredient is turning on the AC units. Mickey says the large fan will pull the AC into the stalls. It seemed to yesterday when we did a trial run. Weather, when bad, can make a season endless. This year, summer has been an endless trial for all of us who have livestock. I think the guys have created a great solution.








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Monday, July 12, 2010

They Call The Wind

Maria, without an h. Peeking through the vinyl door. If you are a breeder of llamas, you take many factors into consideration when selecting an animal to add to your herd. Just makes sense to get fiber, temperament, size, blood lines, guardian and performance types in your breeding plan. When I entered the llama world, I had no thought of breeding, but Carol guided me in choosing as if I were. Now that I am more interested in growing my herd, I have most of what you would want to balance a breeding program. So, how did I select Maria, and why. The video answers that question, beyond a shadow...

A Talking Llama from RJ Stangherlin on Vimeo.

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Tuesday, June 29, 2010

First Day on The Farm



Nothing can replace a cria that Miss Cierra is not going to birth; learning llamas includes disappointment. I really wanted her blood line but she is 14 so I think it prudent to retire her and find that line elsewhere. Balancing that sorrow are the two new girls in my herd, and while they are not newly born, they are newly separated from their mothers, and you can tell. Maria and SP are spending their first full day on the farm, and amazingly, they have really settled in. But not surprisingly, they are homesick, missing mothers, missing a large herd where they knew everyone, missing Carol and Buck Hollow Llamas.

I am trying to be a good stand in, and Maria already comes to me. After feeding, I took her for a walk to the pond area where I thought she might graze, but she was much too interested in her surroundings. SP is shyer but by late this afternoon, she was nuzzling me face-to-face. Tomorrow should bring a walk with her. Such graceful beautiful creatures. Wonderful fiber too, but the personalities are what sold me, enough that I switched from Bodacious, a stunning-looking llama, to SP at Carol's open barn. Just loved the the manageability and people-pleasing nature of SP. Of all my herd, the girls would only know and possibly recognize Et Cetera, and so it is no surprise that they bonded to her. What did surprise me is Et Cetera's response; she is mothering them, staying with them, forming a sub-herd of 3. When Tess, Rev, and Miss Cierra went to pasture again late morning, Et Cetera stayed behind with the new girls, mentoring, guiding, and teaching them.

I agonized for months over how they would settle in, if they would be accepted, and would there be enough room for all of them to have fan access. Guess I shouldn't have lost sleep over this one. The two young 'uns stay together, and consider the first stall they entered as theirs. That's where they head, and Et Cetera is right there with them, their stand-in mother. She kushes down with them, calls them to follow her, and they travel together in a small pack.

We are so rain deprived, I followed Carol's advice and brought hay to the pasture. The girls dug in at the beginning, but then went back to browsing the sparse orchard grass. If only we could have several days of gentle rain to green the fields.









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Saturday, June 26, 2010

Highway Robbery?

It's an old saying, most often used to represent a significant overcharge, that notion of being taken. My friend (and colleague and almost daughter ~ if you read any of my blogs you know her already) Jennifer Brinson and I had a good laugh, and reinvented the definition.

Here's the background and my disclaimer. I have never been a breeder before; I'm not sure I am even now since the breeder of my llamas, Carol Reigh, provided the dating service. I have never been on a pregnancy watch--either personal or pet--making me on this cria countdown a first time mother. And the overdue clock is still running at minus 18 days overdue. Still, Carol tells me that her girls have already been a month+ overdue, so I suspect there is still hope.

Here's the scenario. Brinson comes to The Farm to help me use iMovie to render a retirement party for Beth Barber. I am that annoying-to-some shutterbug who snaps everything (with pre-approval, of course). Before we began the tech lesson, we walked to the barn to check on Miss Cierra. I told Jen how much pampering and special treatment she's been receiving, making her the No. 1 Spoiled Rotten Llama in the herd. On nights when a fan was definitely not needed, when the pastures had a cooling gentle summer breeze, when the orchard grass was trimmed and waiting--I let Cierra stay in the barn with a fan. And she has been the recipient of just a wee bit of a handful of grain--very little, Carol--just to keep our relationship growing.

Then, almost as if on command, Albert arrives. He is a breeder--of championship beagles--and we ask him if he thinks Cierra is pregnant. When it comes to rendering risky pronouncements, before he knows which way the wind is blowing, Albert is an icon of political correctness, aka hedging bets. Indirectly, he doesn't think so. Has something to do with the rear end and how they carry. Brinson and her family bred one litter of Golden Retrievers, so she thinks maybe/not? I'm clueless, but at this point, here it comes.

Here's the point of the title: I am reprising my role as drama queen, one some say I never left behind in childhood. I'm telling Brinson how Cierra is guilty of highway robbery, how much spoiling she has gotten, and we are just plain howling. At my inexperience, at being snookered by Cierra, how she has played me. Brinson is beating me at the llama drama, playing it from the point of view of Cierra. More howls.

I return to Albert's conclusion: I don't think so, but then you'll come home one day and find a cria. The way I see it, I've been hoodwinked in the past, but never by a llama. Monday will be the tell, because Carol is delivering my two new girls, and she will know.







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Thursday, July 23, 2009

Speaking the Unspoken

OS map from 1937Image via Wikipedia

When you shift your avocation from horses to llamas, you think you know a thing or two that will transfer. And, to a large extent, that's true. I brought my horse sense to llamas, thinking that just might be enough. It wasn't, and I learned that quickly. The reason is remarkably simple: llamas are not horses. While both are fleet of foot and fast to startle, their personalities and needs differ. When I reflect on my nearly 30 years with horses, I realize that driving to a total-care show barn is much different than looking out my sunroom windows to gaze on my barn on my farm where I am the decision-maker. I am finally living the life I have dreamed about since I was old enough to understand the power of shaping your life. And I know how truly fortunate I am; not one day goes by without giving thanks.

But, as with everything, there is a bit of a downside to owning livestock. Nothing brought that home to me more sharply than reading a blog I just recently found, written by Kevin Woodward (llamakevin on Twitter) who lives in Bideford, North Devon, in the United Kingdom. His Blog of a llama owner & breeder (the English teacher in me wishes he would capitalize the nouns) brings an honesty and voice to blogging that often never surfaces in the animal world. So often we gloss over or fail to speak the unspoken. Years of showing dogs, then horses taught me so much that went unsaid. Perhaps it was a different climate then, certainly pre-internet for half of the time, and definitely not a collaborative global community with PLNs and social networking like now. Woodward's most recent post, "the downside of having livestock..." wrenched my heart, as it will likely yours, because if you are reading this, you must be an animal lover. No matter how meticulous the care that we give our animals, we always feel a sense of guilt of not having done enough, even when our neighbor is a vet. We bring that parenting sense from having raised our children to our pets, and we second guess ourselves when truly we should not. I feel Kevin's pain, and even though I have never been a breeder of anything yet, like all of us, I've lost beloved creatures, either to old age or that unspoken "C."

What is so timely about Woodward's post is its timing in my life. An owner of three wonderful girls, one of them, I hope, is successfully bred. Time will tell, but with that time will certainly come a more somber approach to the gestation period. I am excited, yes, but will come to the process with an awareness I might not have had before.... Yes, I'll have a great digital scale, and yes I will weigh my girls, and do daily diligence. And I'll pray for some more good fortune, that my veteran llama mamma, Ciera, will deliver yet another healthy cria.

Finding Woodward was such a plus. Somehow I knew someone out there had to be blogging about owning and raising llamas. I just couldn't find them (although I admit to being a geek of sorts, I am not good at searching--weird, right?). So, finding Kevin was a good thing. He's on Blogger, which puts him right inside my neighborhood; he's on Twitter, and he's in my Google Reader, which puts him squarely in my PLN. If anyone else is blogging about llamas or alpacas, please post a comment so I can read and learn from you too.







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Monday, May 4, 2009

Open Barn at Buck Hollow Llamas

You could not have asked for a better weekend for an Open Barn; April 25-26, 2009's weather was as good as it gets. In fact, everything about the Carol and Doug Reigh's annual event at Buck Hollow Llamas was picture perfect. The llamas looked wonderful, the farm itself is bucolically beautiful, and the vendors with whom we spent the afternoon were the most wonderful people who taught Mickey and me about the craft of shearing, cleaning, carding, spinning, and weaving llama fiber. I left with my head spinning with all the things I could do--and how to do it--with the fiber from my girls.

The original homestead was home base for Carol's wares; fiber, rugs, llama toys, llama puzzles, "Deliberately Mismatched Socks Made in Vermont" (very eco-chic recycled T-shirts repurposed), free popcorn and beverages, and lunch for volunteers and vendors. Solid construction of a century created natural air-conditioning in a charming environment.

The upper part of the barn was home for the vendors, and that's where Mickey and I provided the meet and greet at the registration table. Actually, my husband did the lion's share of the greetings, improving on Carol's registration form for next year, while I wandered and shopped (okay, I did help, but the llamas were such a pull and I was shopping...).

In my meanderings, I got to talk to the guests and learn about grooming (very different from horses). The farm is a beautiful place, serene despite the activity of the day's events, which included videos, haltering demonstrations, a tour of the farm, llama walks, cart driving, and vendor demonstrations. Everything about the day was low-keyed and lovely, a de-stressor and great day in the country, as you can see in the videos below. Some of the images were too big for Animoto, so I am working on where I can put them. For now, I cannot resist including some of the best photos I have ever seen of my husband. The llama is pretty cute too.





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Tuesday, March 10, 2009

Greener Grass

Is it just that the grass is always greener on the other side of the fence (no grass on either side but does that matter) or that llamas are inherently curious creatures. Or are they capable of attachment and want to be with you, wherever you go. If you are an owner longer than I, you might have the answer. I choose to believe that one of the llamas who owns me would like to be at my side, given the choice. The second is food-driven, a girl who loves playing in the pasture, cavorting. The third is independent, a guard llama and great aunt to the core. It's in her gene pool.

I am slowly learning llama language, the posturing of bodies, stances, and sounds that communicate among them who is alpha from beta or beyond. If there is anything I adore about being a llama mamma, it is sharing the sense of caprice that seems to run in the breed, the way they cavort and telegraph a sense of fun, the joy of daily living, encapsulated in these graceful, agile (well, most of the time) creatures.

When I started to film the girls, a capture-the-moment-very-quickly impulse, I thought of the BrainyFlix - YouTube SAT Video Contest. Just couldn't capitalize quickly enough to follow the contest format. Here's another version of cavort.







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Sunday, February 22, 2009

Straightening the Learning Curve

Friday the 13th was a lucky day indeed; the girls were reunited with their first Mother, Carol Reigh, who bred and raised my girls. If ever a logo truly symbolized a business, Carol's logo does, and you can see its representation in this photo and the Animoto video in this post. Carol came to the farm to teach me how to use the chute I purchased from her to use to groom the girls and trim their toenails. Learning llamas is a learning curve in itself: how to halter, lift their feet to support their weight, where to place your foot in the chute to provide that much-needed support, how to massage their feet, how to enter and exit a chute, how to turn a llama to the left, right, or to move one back in a straight line. Nothing makes a learning curve straighten better or faster than learning from the best, and that's what I have in my breeder, who continues to mentor me and our girls as we become a new family.








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Thursday, February 12, 2009

Changing Connections

Meet "The Girls." They are my passion, my avocation, and my future as I change connections and begin a new learning curve and a new blog, Learning Llamas. My odyssey toward llamas seems, as I reflect, a natural extension of having ridden and shown horses competitively for 24 years. While I do not believe that life should be lived age-or-gender specific (I have always worked against the norm), a time comes when balance, judgment, and timing cannot be the sole responsibility of a great packer, a horse that babysits the rider over 4' fences and wide oxers. When my last great equine babysitter died, I felt a void beyond description, and subsequently had several opportunities to be gifted with great bloodlines that did not succeed on the track. That inner voice that speaks to me heeded my husband's concerns that I should seek a different venture.

Several years passed, consoled with loving canine and feline friends, but an empty (and brand new) large barn sat atop a hill, beckoning. Then, two years ago, we wandered to the northern reaches of Pennsylvania to a fiber festival. My husband thought he was going to a fiber optics show, but destiny led us to the Harford Fiber Festival. That was the beginning of my journey toward learning llamas, but I did not know it at the time. Another year passed, and then in spring we received an invitation to an Open Barn at the Buck Hollow Llama Farm. (As a vendor at the fiber festival, Carol had access to people who bid on the silent auctions, which is how she found us). We went, and took my best friend, Jennifer Brinson, with us--to buy fiber. Several hours later, we had fallen irretrievably in love with Tess. She stole our hearts, and as we left Carol Reigh's farm that day, I knew that a piece of my heart was left behind. Two weeks later, my husband bought Tess Allenby for me. After all, she wasn't a horse, I couldn't ride her, and ergo I would have a safe occupant in the beckoning barn. Everyone knows that llamas are herd creatures, so the search for the companion llama began, and late summer we purchased Rev, who was Tess's best friend since they grew up together.

God must have been watching and guiding us on our llama adventure, for we were truly blessed to find Carol Reigh and her llamas. Although we had a barn, we needed to decide actually to use it (versus building a new one, a decision that we belabored perhaps too long, but then, my husband makes all the decisions and he really is always right, so I defer to his judgment). Then came fencing, which kind and contractor (we followed Carol's recommendation and love the final product), and which pastures we should use to work from the barn. We added a roof extension for the girls to kush down under, and by Thanksgiving, the girls were ready to arrive. From April to November, Carol tended to our girls, taking care of them, teaching me when I visited them, helping me with design and layout and a host of decisions. She even shopped for me, outfitting the girls in style. I arrived home from school the day before Thanksgiving, and Carol and the girls were waiting, with a loaner llama who would winter with the girls as their aunt. Well, suffice it to say that for Christmas, my husband bought Miss Cierra, who has taught the girls well and been the greatest aunt of all, and a great guard llama with The Canadian bloodline as part of her gene pool. When Carol said that she would always provide service after the sale, she was true to her word. I have often called or emailed her with questions, and she has always been kind, caring, and generous with her time and knowledge. She is truly, like her llamas, one of a kind.



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