Tom Hudgin's presentation, Creating Loyal Customer Relationships - Alpacas and Llamas, could not come at a better time. According to the current issue of Camelid Quarterly's International Camelid Report, it is time for breeders to recognize the market shift--to fibers that mills want and the meat industry. The pet industry is waning because of economic decline, so breeders need to rethink their market. As Hudgin notes, your survival depends on repeat customers, so this presentation focuses on how to create customers and keep their loyalty.
If you have developed that reputation C. Robert Rice discussed in his presentation, Running Your Farm As A Business, then you are one of the fortunate breeders that has an established market with clients. Chances are you already engage in many of the suggestions Hudgin has to offer. Chief among them are attending public events that work to educate the public, thinking outside the box, and providing service after the sale.
In the spirit of sharing at this conference, Hudgin shared his resources, and they are practical, purposeful, and I think work, based on what I have observed with my breeder, Carol Reigh, to whom I am very loyal.
Tom Hudgin GALA 2010 Creating Loyal Customer Relationships
Showing posts with label Camelids. Show all posts
Showing posts with label Camelids. Show all posts
Monday, November 22, 2010
Thursday, November 11, 2010
The Magic of Llamas: GALA 2010 Conference
A real llama conference |
There's still time to join us, and if you are a Temple Grandin fan, she is our Saturday keynote speakers. Tickets are still available at the conference. Check out the schedule.
The Magic of Llama GALA 2010
Labels:
#GALA10,
Alpaca,
Camelids,
Llama,
Temple Grandin
Saturday, July 31, 2010
A Great Place to Begin
Missing her herd, SP's walk was a true mini today. |
Good with the golf cart. But then, the see them every day. |
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She sees her friends and isn't happy. |
I am content with simple gains. Worse to rush into something without a trainer or training. Would only do more harm than good. If we can walk across our road to the pond side, we have 2 beautiful areas, gently sloped, with total shade and some cool from the water. A nice place to visit; a great place to begin.
Friday, July 23, 2010
Weathering the Weather
- Each stall has a large fan.
- We added this HUGE fan on the outside of the stalls.
- We opened the stall doors. Using 1 of the 4 portable fence pieces purchased from Carol Reigh, the guys fastened 2 bungee cords on the left, middle, and right sides.
- The left and right side closures are tight; the middle is looser.
- To enter the stalls, I open the right side 2 bungee cords and move each of them to one of the stall bars. It's a tight squeeze but a safe way to enter.
- There is still enough tension that the girls can't escape, but t
o be on the safe side, 1 of the 2 right side bungee cords gets reattached to the stall door.
- Finally, to keep the cat out, or at least to discourage her, they used a safe wire on the bottom of the "gate," kept in place with a bottom 2 x 4 and secure quick ties.
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Weather
Pine Hill Llamas
Carol Reigh
Buck Hollow Llamas
Labels:
Camelids,
Humidity,
Llama,
Meteorology,
National Weather Service,
Temperature,
Weather
Monday, July 12, 2010
They Call The Wind
A Talking Llama from RJ Stangherlin on Vimeo.
Tuesday, June 29, 2010
First Day on The Farm
I am trying to be a good stand in,
The Farm
Llamas
Carol Reigh
Buck Hollow Llamas, Inc.
Camelids
Breeding
Saturday, June 26, 2010
Highway Robbery?
Here's the background and my disclaimer. I have never been a breeder before; I'm not sure I am even now since the breeder of my llamas, Carol Reigh, provided the dating service. I have never been on a pregnancy watch--either personal or pet--making me on this cria countdown a first time mother. And the overdue clock is still running at minus 18 days overdue. Still, Carol tells me that her girls have already been a month+ overdue, so I suspect there is still hope.

Here's the point of the title: I am reprising my role as drama queen, one some say I never left behind in childhood. I'm telling Brinson how Cierra is guilty of highway robbery, how much spoiling she has gotten, and we are just plain howling. At my inexperience, at being snookered by Cierra, how she has played me. Brinson is beating me at the llama drama, playing it from the point of view of Cierra. More howls.
I return to Albert's conclusion: I don't think so, but then you'll come home one day and find a cria. The way I see it, I've been hoodwinked in the past, but never by a llama. Monday will be the tell, because Carol is delivering my two new girls, and she will know.
Llamas
The Farm
Breeding
Crias
Camelids
Jennifer Brinson
Labels:
Camelids,
Golden Retrievers,
IMovie,
Jennifer Brinson,
Llama,
Llamas,
Pregnancy
Thursday, July 23, 2009
Speaking the Unspoken
Image via Wikipedia
But, as with everything, there is a bit of a downside to owning livestock. Nothing brought that home to me more sharply than reading a blog I just recently found, written by Kevin Woodward (llamakevin on Twitter) who lives in Bideford, North Devon, in the United Kingdom. His Blog of a llama owner & breeder (the English teacher in me wishes he would capitalize the nouns) brings an honesty and voice to blogging that often never surfaces in the animal world. So often we gloss over or fail to speak the unspoken. Years of showing dogs, then horses taught me so much that went unsaid. Perhaps it was a different climate then, certainly pre-internet for half of the time, and definitely not a collaborative global community with PLNs and social networking like now. Woodward's most recent post, "the downside of having livestock..." wrenched my heart, as it will likely yours, because if you are reading this, you must be an animal lover. No matter how meticulous the care that we give our animals, we always feel a sense of guilt of not having done enough, even when our neighbor is a vet. We bring that parenting sense from having raised our children to our pets, and we second guess ourselves when truly we should not. I feel Kevin's pain, and even though I have never been a breeder of anything yet, like all of us, I've lost beloved creatures, either to old age or that unspoken "C."
Finding Woodward was such a plus. Somehow I knew someone out there had to be blogging about owning and raising llamas. I just couldn't find them (although I admit to being a geek of sorts, I am not good at searching--weird, right?). So, finding Kevin was a good thing. He's on Blogger, which puts him right inside my neighborhood; he's on Twitter, and he's in my Google Reader, which puts him squarely in my PLN. If anyone else is blogging about llamas or alpacas, please post a comment so I can read and learn from you too.
Learning Llamas
The Farm
Blog of a llama owner & breeder
Bideford, UK
Llamas
Animal Husbandry
Turbo Tagger
Labels:
Bideford,
Camelids,
Google Reader,
Livestock,
Llama,
North Devon
Monday, May 4, 2009
Open Barn at Buck Hollow Llamas
BHLF Open Barn
Llamas
Carol Reigh
Buck Hollow Llama Farm, Inc.
Turbo Tagger
Labels:
Agriculture and Forestry,
Camelids,
Crafts,
Livestock,
Llama
Tuesday, March 10, 2009
Greener Grass



When I started to film the girls, a capture-the-moment-very-quickly impulse, I thought of the BrainyFlix - YouTube SAT Video Contest. Just couldn't capitalize quickly enough to follow the contest format. Here's another version of cavort.
365 Days
llamas
flickr
cavort
Turbo Tagger
Sunday, February 22, 2009
Straightening the Learning Curve


365 Days
Carol Reigh
Buck Hollow Llamas, Inc.
Llamas
Animoto
Turbo Tagger
Thursday, February 12, 2009
Changing Connections
Meet "The Girls." They are my passion, my avocation, and my future as I change connections and begin a new learning curve and a new blog, Learning Llamas. My odyssey toward llamas seems, as I reflect, a natural extension of having ridden and shown horses competitively for 24 years.
While I do not believe that life should be lived age-or-gender specific (I have always worked against the norm), a time comes when balance, judgment, and timing cannot be the sole responsibility of a great packer, a horse that babysits the rider over 4' fences and wide oxers. When my last great equine babysitter died, I felt a void beyond description, and subsequently had several opportunities to be gifted with great bloodlines that did not succeed on the track. That inner voice that speaks to me heeded my husband's concerns that I should seek a different venture.
Several years passed, consoled with loving canine and feline friends, but an empty (and brand new) large barn sat atop a hill, beckoning. Then, two years ago, we wandered to the northern reaches of Pennsylvania to a fiber festival. My husband thought he was going to a fiber optics show, but destiny led us to the Harford Fiber Festival. That was the beginning of my journey toward learning llamas, but I did not know it at the time. Another year passed, and then in spring we received an invitation to an Open Barn at the Buck Hollow Llama Farm. (As a vendor at the fiber festival, Carol had access to people who bid on the silent auctions, which is how she found us). We went, and took my best friend, Jennifer Brinson, with us--to buy fiber.
Several hours later, we had fallen irretrievably in love with Tess. She stole our hearts, and as we left Carol Reigh's farm that day, I knew that a piece of my heart was left behind. Two weeks later, my husband bought Tess Allenby for me. After all, she wasn't a horse, I couldn't ride her, and ergo I would have a safe occupant in the beckoning barn. Everyone knows that llamas are herd creatures, so the search for the companion llama began, and late summer we purchased
Rev, who was Tess's best friend since they grew up together.
God must have been watching and guiding us on our llama adventure, for we were truly blessed to find Carol Reigh and her llamas. Although we had a barn, we needed to decide actually to use it (versus building a new one, a decision that we belabored perhaps too long, but then, my husband makes all the decisions and he really is always right, so I defer to his judgment). Then came fencing, which kind and contractor (we followed Carol's recommendation and love the final product), and which pastures we should use to work from the barn. We added a roof extension for the girls to kush down under, and by Thanksgiving, the girls were ready to arrive. From April to November, Carol tended to our girls, taking care of them, teaching me when I visited them, helping me with design and layout and a host of decisions. She even shopped for me, outfitting the girls in style.
I arrived home from school the day before Thanksgiving, and Carol and the girls were waiting, with a loaner llama who would winter with the girls as their aunt. Well, suffice it to say that for Christmas, my husband bought Miss Cierra, who has taught the girls well and been the greatest aunt of all, and a great guard llama with The Canadian bloodline as part of her gene pool. When Carol said that she would always provide service after the sale, she was true to her word. I have often called or emailed her with questions, and she has always been kind, caring, and generous with her time and knowledge. She is truly, like her llamas, one of a kind.
Buck Hollow Llamas, Inc.
Carol Reigh
Llamas
Turbo Tagger

Several years passed, consoled with loving canine and feline friends, but an empty (and brand new) large barn sat atop a hill, beckoning. Then, two years ago, we wandered to the northern reaches of Pennsylvania to a fiber festival. My husband thought he was going to a fiber optics show, but destiny led us to the Harford Fiber Festival. That was the beginning of my journey toward learning llamas, but I did not know it at the time. Another year passed, and then in spring we received an invitation to an Open Barn at the Buck Hollow Llama Farm. (As a vendor at the fiber festival, Carol had access to people who bid on the silent auctions, which is how she found us). We went, and took my best friend, Jennifer Brinson, with us--to buy fiber.
Buck Hollow Llamas, Inc.
Carol Reigh
Llamas
Turbo Tagger
Labels:
Agriculture and Forestry,
Camelids,
Horse,
Livestock,
Llama,
Pennsylvania
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